Pull up a chair and pour yourself three fingers of holiday cheer. ‘Tis the season when everyone is issuing IT predictions for the coming year, and we are all over it.
Reviewing these lists is a good way to detect which way the IT winds are blowing and whether your organization will be on the leading edge or biting the dust as technology marches inexorably forward. Here’s a roundup of our favorite 5 predictions in enterprise technology for 2016:
1. Security, security security: Over at sandhill.com, managing editor Kathleen Goolsby asked a dozen or more experts to make their predictions for big changes in 2016. A number of them fingered security as the area to watch. Sharish Netke, president and CEO of Amberoon, says, “The business risks associated with security are incalculably high for the global economy. Innovation around approaches to security will be on a premium.” Said Scott Haug of Waterstone Management Group: “The very technologies that are creating an amazing range of customer experience and industrial efficiency breakthroughs will increasingly stress security capabilities.” These new threats pose a number of questions for C-suite managers. Among them: How bulletproof are the apps going to market? How well are they being tested?
2. Software failures become everyone’s problem. This was prediction No. 2 on Sharon Florentine’s list over at CIO.com. She quotes Neelan Choksi, president at Tasktop, as saying it won’t just be CIOs and CTOs who get fired with software crashes and burns in 2016. “I’d expect to see more CEO firings in 2016 that can be tied to software failures,” he says. “But on the flip side, expect to see more tech- and software-savvy CEOs coming into their own because of software success.” Again, those in an engaged C-Suite must insist on the right testing regimen — early and often — with the right tools, to ensure their own survival and the success of their organizations.
3. Continued rise of the IoT. The so-called Internet of Things continues to be a monster that will continue to be a challenge for new apps. According to Gartner’s predictions, six billion connected things will be requesting support by 2018. Says Gartner, “In the era of digital business, when physical and digital lines are increasingly blurred, enterprises will need to begin viewing things as customers of services — and to treat them accordingly.” One translation for that: Your machines and apps will increasingly encounter other machines and apps that it will have to recognize and correspond with. This is an area where service virtualization and the ability to model any imaginable dependency early in the test process, will become indispensable.
4. Ready or not, overrun with customers. Over at forbes.com, tech writer Gil Press writes that smart organizations are gearing up to handle much more customer traffic. Says Press: “By 2018, 80 percent of B2C and 60 percent of B2B enterprises will overhaul their ‘Digital Front Door’ to support 1,000x to 10,000x more customers and customer touch points.” Are you sure your apps’ “front door” has that capacity? And without the reliably accurate data and modeling like you get with a service virtualization approach, how can you be sure?
5. Every enterprise is its own marketplace: According to IDC Research, 30 percent of all purchases by 2030 will be made through an online community. Rob Gonzalez writes over at drugstorenews.com that brands across categories will begin launching their own marketplaces in 2016 so customers will be able to find their products across retailers and across all media platforms, mobile being key. The implications will be a premium on speedy development, but also high quality. As we’ve seen time and again, the only thing worse than getting to market late is destroying brand value by issuing lousy apps that don’t work.