Rajeev Gupta
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  • Plano, TX
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Benaka Naaik L left a comment for Rajeev Gupta
"Hi Rajeev, We are Eveluating a too for Service Virtualization and have no idea about better tools in the market for the same. Could you please suggest me a better tool for the same ??? Actually its an urgent requirement but we are not able to gather…"
Jan 30
Rajeev Gupta posted a blog post

Virtualization impacts human behaviour -- let alone machine!

My son, Ronav, just turned one and I have been trying to make him walk. Every time I hold his one hand, he quickly grabs me with other because of the natural fear of falling down. By holding with both hands, his body gives his mind some sort of a feedback loop, which calms him down and the brain then instructs his body that it's safe to walk!After watching this for couple of days, I thought of tricking his mind using "virtualization" technique. I held his one hand, like always, but this time I…See More
Sep 14, 2012
Rajeev Gupta posted a blog post

Virtual Services are More Real Than You May Think

Today I ran into a visualization tool used by Business Analysts (BA) and User Experience (UX) teams to create UI prototypes with integrated workflows. These virtual prototypes serve as detailed requirements for developers and testers. Interestingly, these mockups look and feel very real - very much like virtual services.This sparked the idea of integrating virtualziation with visualization. I started painting the storyboard,  and all of a sudden got this overwhelming feeling of how "real" the…See More
Jul 23, 2012
Rajeev Gupta posted a blog post

Even IT Experts Need Help Sometimes

Earlier this week I ran into a kitchen emergency that provided some great insights into my own line of work. Like many of my clients, I had a problem that I was very confident I could fix myself. After all, how hard can this stuff really be?It was 5:00pm when I first noticed flooding on the kitchen floor. I immediately began my diagnosis and very soon realized the leak was coming from the faucet in the kitchen sink.Fortunately for me, The Home Depot is just around the corner. I jumped into my…See More
Jul 21, 2012
Rajeev Gupta posted a blog post

Quality Begins in the Team - Not the Application

Going back few years, I found an interesting article on application quality that discusses the need for a Quality Architect in an enterprise:"Quality begins in the team - not the application. Proper planning, communication and processes are essential to any successful project. Projects that lack these fundamentals will likely produce problematic applications. I'm a firm believer that large teams with diverse skill sets need a Quality Architect - a highly skilled technical person on your team…See More
Jul 17, 2012
Rajeev Gupta posted blog posts
Jul 10, 2012
Rajeev Gupta posted blog posts
Jul 3, 2012
Rajeev Gupta posted a blog post

A Creative Approach to Training Customer Service Reps

Like many industries, Telcos depend on their customer service reps to sell products and keep customers happy. When a customer walks into a store or calls to buy a new plan or device, it’s up to the rep to place and provision the order.To become proficient and provide a great experience for the customer, the reps must go through…See More
Jun 27, 2012
Rajeev Gupta posted a blog post

Even IT Experts Need Help Sometimes

Earlier this week I ran into a kitchen emergency that provided some great insights into my own line of work. Like many of my clients, I had a problem that I was very confident I could fix myself. After all, how hard can this stuff really be?It was 5:00pm when I first noticed flooding on the kitchen floor. I immediately began my diagnosis and very soon realized the leak was coming from the faucet in the kitchen sink.Fortunately for me, The Home Depot is just around the corner. I jumped into my…See More
Jun 21, 2012
Rajeev Gupta's blog post was featured

Role Differentiation is Crucial when Designing a Training Protocol for Thousands of Users

The most important thing to realize when you are preparing to train your staff to use a Service Virtualization product is that not everybody in the organization has to be an expert.Role differentiation, and deciding who needs to know what, is crucial. For example, developers can even virtualize constraint systems without…See More
Jun 15, 2012
Rajeev Gupta posted a blog post

Shift-left everything! Including the environments

I’ve been working with a lot of big telcos across the globe recently and it has been really interesting to see how they operate. They all want to be on the cutting edge of technology, and be recognized as the leading provider of services and features. The marketplace is so crowded and the technology is advancing at such a rapid pace that all of these companies are trying to take advantage of every opportunity to improve.There is definitely a commonality between them – especially in their use…See More
Jun 14, 2012
Rajeev Gupta posted a blog post

Role Differentiation is Crucial when Designing a Training Protocol for Thousands of Users

The most important thing to realize when you are preparing to train your staff to use a Service Virtualization product is that not everybody in the organization has to be an expert.Role differentiation, and deciding who needs to know what, is crucial. For example, developers can even virtualize constraint systems without…See More
Jun 9, 2012
Rajeev Gupta posted a blog post

SOA Projects: Too Many Constraints Equals Poor Quality

Have you assessed your investment in SOA lately?Is your SOA project running over budget? If so, is it because you have overstaffed to meet your deadline? Or have you just made poor budgeting decisions? Or, is it both? Are you delivering quality and speed? Over the past few years, I've seen SOA projects run over budget and over deadline and still deliver poor quality. I don't find my observations surprising. In fact, they are right in line with Gartner's prediction two years ago that unplanned…See More
May 31, 2012
Rajeev Gupta posted a blog post

Enterprise Wide Adoption is Next on the Agenda

Working as a senior director in practice services, I get to meet and work with people from all over the globe. Since I’m a people person, it is one of the true joys of my job.It is also very educational because I get to see how people from different corporate cultures and with different training & professional backgrounds utilize Service Virtualization. It is sometimes exhilarating and sometimes frustrating, but it is never boring.The excitement comes when a client realizes the power of…See More
May 25, 2012

Rajeev Gupta's Blog

Virtualization impacts human behaviour -- let alone machine!

Posted on September 13, 2012 at 2:28pm 2 Comments

My son, Ronav, just turned one and I have been trying to make him walk. Every time I hold his one hand, he quickly grabs me with other because of the natural fear of falling down. By holding with both hands, his body gives his mind some sort of a feedback loop, which calms him down and the brain then instructs his body that it's safe to walk!

After watching this for couple of days, I thought of tricking his mind using "virtualization" technique. I held his one hand, like always, but…

Continue

Virtual Services are More Real Than You May Think

Posted on July 23, 2012 at 7:30am 0 Comments

Today I ran into a visualization tool used by Business Analysts (BA) and User Experience (UX) teams to create UI prototypes with integrated workflows. These virtual prototypes serve as detailed requirements for developers and testers. Interestingly, these mockups look and feel very real - very much like virtual services.

This sparked the idea of integrating virtualziation with visualization. I started painting the storyboard,  and all of a sudden got this overwhelming feeling of how…

Continue

Quality Begins in the Team - Not the Application

Posted on July 16, 2012 at 9:30pm 0 Comments

Going back few years, I found an interesting article on application quality that discusses the need for a Quality Architect in an enterprise:

"Quality begins in the team - not the application. Proper planning, communication and processes are essential to any successful project. Projects that lack these fundamentals will likely produce problematic applications. I'm a firm believer that large teams with diverse skill sets need a Quality…
Continue

Create Your Service Virtualization Strategy with the End in Mind

Posted on July 10, 2012 at 12:30am 0 Comments

Following up on my last blog on Craftsmanship, the Maestro must create a Service Virtualization strategy to align the SV vision with the reality on the ground. If you were to put together a strategy document what would it look like?

We create solution strategies for our customers on every engagement and make sure…

Continue

Comment Wall (2 comments)

At 2:10pm on February 07, 2012, Jason English gave Rajeev Gupta a gift
Gift
Here's a Red Ribbon. Thanks for joining SV.com!
At 9:01am on January 30, 2013, Benaka Naaik L said…

Hi Rajeev,

We are Eveluating a too for Service Virtualization and have no idea about better tools in the market for the same. Could you please suggest me a better tool for the same ???

Actually its an urgent requirement but we are not able to gather a proper info about the same. So I request you to suggest me a better tool, technical & environment related info,key features , pros & cons of tool and do a needful....

Thanks in Advance !!!

Best Regards,

Benaka Naik L

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