Excerpted from “The CIO Enters the Era of Disruption”:
“… 20% of the Global 2000 are experimenting by creating new leadership titles, such as chief digital officer, chief customer officer and chief analytical officer/head data scientist. As those emerging titles suggest, IT and marketing will be the functions most disrupted.
CIOs seem to recognize this. During the CIO Practicum program at the University of Kentucky and the IT Value Studio series at Florida State College at Jacksonville, researchers asked attendees to come up with a name for the era we're about to enter. The general consensus was "the era of disruption." One erudite CIO went so far as to quote Valentine, a character in Tom Stoppard's play Arcadia, who says: "It makes me so happy. To be at the beginning again, knowing almost nothing. . . . The future is disorder. A door like this has cracked open five or six times since we got up on our hind legs. It's the best possible time to be alive, when almost everything you thought you knew is wrong."
Read the whole article here: http://www.cio.com/article/703837/The_CIO_Enters_the_Era_of_Disrupt...
Almost sounds invigorating, doesn’t it?
The reality is that, often, the business or role you thought you were in 2 or 3 years ago has shifted under your feet. Welcome to the world of the CIO who needs to think more like a digital-savvy CMO. Because the mental firewall that once existed between the back office and the customer-facing is becoming increasingly irrelevant in a world of impatient customers… who want digital access and answers… NOW.